Refund Policy - We offer a money back guarantee on all new, unused or opened products. For supplements we offer a 30 day return window from the date of purchase. For XDOG vests we offer a 14 day return window from the date of purchase. To process a refund click here and complete the form. If your request is approved we will then send you a pre-paid return label to ship the item back to us (for Domestic orders only, International orders pay return shipping). Once received, we will issue you a refund back on your original method of payment. For international, we do not issue refunds on any tax or duties that you may have paid upon receiving the item. These taxes are issued by your country.